Services

Call Center Support

Whether you use PhoneSmart to capture your missed phone calls or use us as your first point of customer contact, we will provide friendly, professional and consistent sales and service experiences to your callers. We offer a seamless interface with your operations, which means it is easy to do business with us and easy to track the results of our partnership.

Sales Training and Sales Team Management

Leave the training to us. We will help your staff people get up to speed and stay up to speed with our simple and effective training tools, resources and services. Why try to re-invent the wheel? Why try to make your operation’s managers sales trainers, when we can handle it for you?

Secret Shopping and Coaching Calls

PhoneSmart secret shops and coaching calls help your people sound great on the phone in just a few minutes. Our effective telephone training and feedback calls give your people the tools and confidence they need to make the sales and solve the customer service problems that use to stump them.

Keynote Speaker

PhoneSmart Director, Tron Jordheim, is available to speak at your event. Your audience and your meeting planner will be happy you brought him in.

Multi Channel Marketing

PhoneSmart can help you tie together the loose knots of your various marketing media to help track results…and get results.